Rinzin serves as the Reservations & Operations Manager, expertly coordinating the intricate logistics that enable seamless travel experiences for visitors to Bhutan. A graduate of the esteemed Royal Institute of Tourism & Hospitality (RITH), she combines academic excellence with a profound understanding of Bhutan’s cultural and regulatory landscape to ensure every guest journey is flawlessly executed.

In her pivotal role, Rinzin oversees reservations management, visa processing, and the acquisition of special permits required for travel within Bhutan’s protected regions. Her meticulous attention to detail and deep knowledge of governmental protocols allow her to navigate complex requirements efficiently, transforming bureaucratic processes into streamlined, stress-free experiences for travelers.

Hailing from Eastern Bhutan, Rinzin brings a unique perspective to her work, enriched by her intimate familiarity with the country’s diverse regions and traditions. This insight informs her ability to design bespoke itineraries that align with both traveler aspirations and local preservation guidelines, ensuring guests encounter Bhutan’s wonders authentically and responsibly. Beyond logistics, Rinzin plays a strategic role in operations optimization, leveraging technology and innovative workflows to enhance service delivery. 

Outside of work, she remains deeply connected to her roots, exploring Bhutan’s eastern trails and participating in cultural preservation initiatives.

With her blend of operational acumen, cultural fluency, and dedication to excellence, Rinzin ensures every traveler’s journey transcends mere logistics, becoming a gateway to Bhutan’s profound beauty and timeless traditions.